Casual Male XL

Shaun was awesome, and very helpful. Made looking for clothes easy and got me measured really quick and accurate.

Truly excellent customer service. I bought a suit, shirt, and tie here and Demetrius helped me and was very kind and patient. He took my measurements and gave solid advice and allowed me all the time needed to get me the proper fit and style. I highly recommend this store to anyone looking to make sure they get into the right suit.

They were excellent they had the service I could ask for

Shaun was excellent with helping me find new products that DXL have for big guys really had a good time shopping , Shaun made the experience wonderful thanks Shaun!

I love this place because they are so helpful. They are so nice. The size that hey said it does fit.

I used to like coming here, but my experience was the least. While some of the managers have changed, I'll give my feedback. So coming here was an experience. The older gentleman (ziggy) was nice and very customer service friendly. At times, he was a little pushy, bur over all a nice guy. Marcus was ok and could be a little shy. He did have a lot to say and helped me when I needed outfit ideas and many others. The only thing I didn't like was when there was a phone call, and I understand you have to take it, but telling a customer who is ready to purchase to be on hold. That was unpleasant. Why should you take a call and deal with a live customer at the same time. I asked him if he was new and honestly confronted him. He was, he had some experience, but to have only two people (2024) run that store was insane. I've worked retail, and while it is small, it's not a boutique. That location should have at least four employees. Overall, the store needed help, and I asked if they were hiring. I never got back, and I came back today to see if they were low and behold, he was gone. I asked Sean, and he was very nice, but the only thing he said was that he had gone to find another job. Yall, I know that meant he got canned. The store looks bad, but it has gotten better. The merch is still the same. I mean, nothing really wows anymore. The DXL, in general, has way more variety. To be honest this store really needs to close shop. Also, is the restroom public or not, cause last time I was there, POOP city.

Not a very good selection and probably overpriced

Sean was fantastic. We had a bad experience at another store so we came to Casual Male XL. When we walked in he was kind, welcoming and willing to help with everything. We will not be visiting the other store ever again. Sean was the best and we want to thank you for your kindness and help.