QUESTIONS ABOUT THE DXL REWARDS CLUB?
*DXL Rewards points are earned on merchandise purchases made within the U.S. in stores or online (to be delivered domestically within the Continental U.S.) Points will not be issued for gift card purchases and cannot be applied to tax, alteration, or delivery fees. Certificates are issued as soon as 3,000 points are earned. Allow 3-5 business days after in-store purchase or online purchase ship date.
**Offer valid in-store, on DXL.com and on the DXL App. Limit one coupon per customer; one-time use only. Offer valid for 60 days from tier upgrade. †FREE shipping applies to domestic (US) standard shipping on online orders of $50 or more, excluding tax and after any promotions and discounts are applied. All monetary amounts shown in U.S. dollars. Must select standard shipping at checkout. All online orders are subject to a $1.99 handling fee.
††FREE shipping applies to domestic (US) standard shipping on online orders. Must select standard shipping at checkout. All online orders are subject to a $1.99 handling fee.
PLEASE ENSURE YOU PROVIDE US WITH AN ACCURATE EMAIL ADDRESS
If you have any questions regarding the program, call the DXL Rewards Club Hotline at 1-855-746-7395 or click here for Customer Service Our Customer Service Center hours are: Monday thru Friday 8 am to 9 pm, Saturday 9 am to 9 pm, Sunday 11 am to 9 pm Eastern Standard Time. Please allow 3-5 days for Rewards Certificates to arrive via email.
Once your points have converted to dollar rewards, you cannot reverse that action. Dollar rewards cannot be returned in exchange for points added back into your total balance. Dollar rewards also cannot be exchanged for rewards of different values. Once you apply a dollar reward to your total at checkout, these points cannot be un-applied. The points you used on any canceled, partially canceled, or returned items will be deducted from your DXL Rewards points balance. These points are non-refundable.